Privacy Policy

1. Disclaimer:-

By opening account in Shri Guru Jambheshwar Milk Dairy, you agree to the terms of this privacy policy. If you do not agree with the terms and conditions of our Privacy Policy, including collection or use of your information, please do not use or access mobile application. Our privacy policy is subject to change. To make sure you are aware of any changes, please review this policy periodically.

2. Summary & Scope:-

Privacy policy shall form an integral part of terms of the use of this mobile application. This Privacy policy entails the type of information collected by Shri Guru Jambheshwar Milk Dairy (‘we’, ‘us’, ‘our’,‘Shri Guru Jambheshwar Milk Dairy’,‘Shri Guru Jambheshwar Dairy’,‘Guru Jambheshwar Milk Dairy’, & ‘gjdairy’) and the usage of the said information. This Privacy Policy does not apply to the practices of third parties that we do not own or control.

3. Collection of Information:-

You may be asked to provide your personal information anytime you access the mobile application or visit the mobile application. “Personal information” is data that can be used to identify or contact a single person. Example: Name including first and last name, User-ID, mobile/phone/contact number etc. and information about the page/links you visit on the mobile application etc. You may be asked to provide your personal information anytime you visit the mobile application.

4. How do we collect this Information? :-

Some illustrative examples how you may provide personal information to us or how we may collect this information:

  • Directly from you when you provide it to dairy administration for further information; (e.g. by name, mobile or telephone number)
  • When you give us the permission to obtain it in mobile app.
  • Mobile application may automatically collect and store some information from your mobile device including but m not limited to:
    i. Your preferred language and country site (if applicable), manufacturer and model of your mobile device, mobile operating system, type of mobile internet browsers you are using, geolocation;
    ii. Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application connects, such as how many times you use a specific part of the Mobile Application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application.
    iii. Data from SMS/ text messages upon receiving Device permissions for the purposes of (i) issuing and receiving one time passwords and other device verification, and (ii) automatically filling verification details during financial transactions, either through us or a third-party service provider, in accordance with applicable law. We do not share or transfer SMS/ text message data to any third party other than as provided under this Privacy Policy. iv.
    Information to allow us to personalize the services and content available through the Mobile Application
  • Mobile application tracking & cookies- We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies.

5. Purpose of Collection of Personal data:-

When you provide personal information to us, we may use it for any of the purposes described in this policy or as stated at the point of collection (or as obvious from the context of collection) for one or more of the following purposes:
a) To provide you with information that you have requested or which we think may be relevant to a subject in which you have demonstrated an interest
b) To initiate and complete commercial transactions with you, or the entity that you represent
c) We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications
d) To ensure the security and safe operation of our mobile application and underlying business infrastructure
e) To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently
f) To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site g) Cookies-We use cookies on our mobile applications to personalize content and ads, to analyse our traffic and performance, to provide social media features and for the functioning of the mobile application.

6. Storage of Personal Information:-

We will retain your personal information, given the purposes for which it was collected, or as required to do so by law. The compliances, responsibilities and obligations relating to the storage and destruction of personal data are as per the principles set out in applicable relevant legislation. If you submit any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. To correct or update any information you have provided, the mobile application and mobile application allows you to do it online. In the event of loss of access details, you can contact to dairy administration.

We keep your information only so long as we need it to provide mobile application access to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

7. Data protection & GDPR:-

a.) We have implemented reasonable and adequate physical, technical and administrative security measures to protect personal information from loss, misuse, alteration or destruction.
b.) We share information to third parties only for legitimate purposes such as our service providers and agents who are bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose. We will ensure through formally executed contracts that the service providers are committed to “same level of data protection” as applicable data protection laws and regulations.
c.) We comply with the EU General Data Protection Regulation framework regarding the collection, use, and retention of Personal Information from European Union member countries and Switzerland. We adhere to the GDPR Principles and Rights of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability. If there is any conflict between the terms in this privacy policy and the GDPR Principles and Rights, the GDPR Principles and Rights shall govern.

8. Our Security Policies:-

We have taken proper steps to secure your data. We do not, however, have any control over what happens between your device and the boundary of our information infrastructure. You should be aware of the many information security risks that exist and take appropriate steps to safeguard your own information. We accept no liability in respect of breaches that occur beyond our sphere of control.

9. Contact us:-

If you have any comments, questions or suggestions about this privacy policy or you want any information related with our processes for handling of your personal data, you can contact to dairy administration via +91 97293-58007.